Privacy Policy

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, payment information.
  • Account Information: Login credentials, order history, saved preferences.
  • Device Information: Device type, operating system, unique device identifiers, IP address.
  • Usage Data: Pages visited, clicks, time spent, and interactions within the App.
  • Cookies & Tracking: We may use cookies and similar technologies to improve user experience and analyze usage.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Improve and personalize our services.
  • Communicate updates, promotions, and offers (if you consent).
  • Prevent fraud and ensure security.
  • Comply with legal obligations.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Payment processors, shipping companies, IT services, and analytics providers.
  • Business Partners: Sellers and suppliers from whom you purchase products.
  • Legal Authorities: If required by law or to protect rights, safety, and property.

We do not sell your personal data to third parties.

4. Data Retention

We keep your information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

5. Your Rights

Depending on your location, you may have rights such as:

  • Accessing, correcting, or deleting your personal information.
  • Opting out of marketing communications.
  • Requesting data portability.
  • Withdrawing consent at any time.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure.

7. Children’s Privacy

Our App is not intended for children under 13 (or under 16 in some regions). We do not knowingly collect personal data from children.

8. International Transfers

Your information may be transferred to and processed in countries outside your residence, including China, which may have different data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: hytayexpresssovda@gmail.com
📍 Address: Ashgabat, Parahat 7, 9